Feature Enablement & Implementation

Understand how to enable and implement CometChat features across different integration methods

CometChat features fall into three categories based on how you enable and implement them. This guide helps you understand the workflow for each integration method.

Feature Categories

Category	Dashboard Setup	Code Required	Example Features
Core Features	❌ None	Depends on integration	Instant messaging, typing indicators, read receipts
Dashboard-Enabled Features	✅ Enable in Dashboard	Depends on integration	Link preview, polls, stickers, AI features
Dashboard-Only Features	✅ Enable in Dashboard	❌ None	Thumbnail generation (auto-applied)

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By Integration Method

UI Kit

UI Kit Integration

The fastest path to a full chat experience with pre-built components.

Core Features

• Setup: Integrate via UI Kit docs, create users, send first message
• Code: No additional code needed — features work out of the box

Dashboard-Enabled Features

1. Enable the feature in Dashboard → Chat & Messaging → Features
2. Feature automatically appears in UI Kit components
3. Configure additional settings in Dashboard if needed

Dashboard-Only Features

1. Enable the feature in Dashboard → Chat & Messaging → Features
2. No code required — feature works automatically

Core Features

What’s included out of the box

Extensions

Dashboard-enabled extensions

UI Kit Builder

UI Kit Builder Integration

Customize your chat UI visually, then download and integrate.

Core Features

• Setup: Customize in UI Kit Builder, download code, integrate via Builder docs
• Code: No additional code needed

Dashboard-Enabled Features

1. Enable toggle in UI Kit Builder (if not enabled by default)
2. Enable the feature in Dashboard → Chat & Messaging → Features
3. Configure additional settings in Dashboard if needed

Dashboard-Only Features

1. Enable toggle in UI Kit Builder (if not enabled by default)
2. Enable the feature in Dashboard → Chat & Messaging → Features

UI Kit Builder

Get started with visual customization

Widget Builder

Widget Builder Integration

Embed chat with minimal code using customizable widgets.

Core Features

• Setup: Customize in Widget Builder, download code, integrate via Widget docs
• Code: No additional code needed

Dashboard-Enabled Features

1. Enable toggle in Widget Builder (if not enabled by default)
2. Enable the feature in Dashboard → Chat & Messaging → Features
3. Configure additional settings in Dashboard if needed

Dashboard-Only Features

1. Enable toggle in Widget Builder (if not enabled by default)
2. Enable the feature in Dashboard → Chat & Messaging → Features

Widget Builder

Embed chat on any website

SDK

SDK Integration

Full control with direct API access — build your own UI.

Core Features

• Setup: Implement SDK methods to build your chat experience
• Code: Write UI and logic using SDK methods

Dashboard-Enabled Features

1. Enable the feature in Dashboard → Chat & Messaging → Features
2. Implement SDK methods from the feature guide
3. Build UI to display the feature in your app
4. Configure additional settings in Dashboard if needed

Dashboard-Only Features

1. Enable the feature in Dashboard → Chat & Messaging → Features
2. Invoke the extension via SDK code snippets
3. Feature processes automatically (e.g., thumbnail generation)

JavaScript SDK

Android SDK

iOS SDK

Flutter SDK

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Quick Reference: Feature Availability

Use this table to see which features are available in each integration method:

Core Features

Feature	UI Kit Builder	Widget Builder	UI Kit	SDK
Instant Messaging	✅	✅	✅	✅
Media Sharing	✅	✅	✅	✅
Read Receipts	✅	✅	✅	✅
Mark as Unread	✅	✅	✅	✅
Typing Indicators	✅	✅	✅	✅
User Presence	✅	✅	✅	✅
Reactions	✅	✅	✅	✅
Mentions	✅	✅	✅	✅
Threaded Conversations	✅	✅	✅	✅
Quoted Replies	✅	✅	✅	✅
Group Chats	✅	✅	✅	✅
Report Message	✅	✅	✅	✅
Conversation and Advanced Search	✅	✅	✅	✅

Extensions - User Experience

Feature	UI Kit Builder	Widget Builder	UI Kit	SDK
Link Preview	✅	✅	✅	✅
Thumbnail Generation	✅	✅	✅	✅
Bitly	🔨	❌	🔨	✅
Message Shortcuts	🔨	❌	🔨	✅
Pin Message	🔨	❌	🔨	✅
Rich Media Preview	🔨	❌	🔨	✅
Save Message	🔨	❌	🔨	✅
TinyURL	🔨	❌	🔨	✅
Voice Transcription	🔨	❌	🔨	✅

Extensions - User Engagement

Feature	UI Kit Builder	Widget Builder	UI Kit	SDK
Message Translation	✅	✅	✅	✅
Polls	✅	✅	✅	✅
Stickers	✅	✅	✅	✅
Giphy	🔨	❌	🔨	✅
Reminders	🔨	❌	🔨	✅
Stipop	🔨	❌	🔨	✅
Tenor	🔨	❌	🔨	✅

Extensions - Collaboration

Feature	UI Kit Builder	Widget Builder	UI Kit	SDK
Collaborative Document	✅	✅	✅	✅
Collaborative Whiteboard	✅	✅	✅	✅

Extensions - Security

Feature	UI Kit Builder	Widget Builder	UI Kit	SDK
Disappearing Messages	🔨	❌	🔨	✅

Extensions - Customer Support

Feature	UI Kit Builder	Widget Builder	UI Kit	SDK
Chatwoot	🔨	❌	🔨	✅
Intercom	🔨	❌	🔨	✅

Smart Chat Features (AI)

Feature	UI Kit Builder	Widget Builder	UI Kit	SDK
Conversation Starter	✅	✅	✅	✅
Smart Replies	✅	✅	✅	✅
Conversation Summary	✅	✅	✅	✅

✅ = Built-in support | 🔨 = Can be built using SDK | ❌ = Not available

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Next Steps

Core Features

Explore all core messaging features

Extensions

Browse available extensions

Smart Chat Features

Add AI-powered capabilities