Core Features
All core features are available out-of-the-box in Widget Builder.| Feature | Status | Details |
|---|---|---|
| Instant Messaging | ✅ | Learn more |
| Media Sharing | ✅ | Learn more |
| Read Receipts | ✅ | Learn more |
| Mark as Unread | ✅ | Learn more |
| Typing Indicators | ✅ | Learn more |
| User Presence | ✅ | Learn more |
| Reactions | ✅ | Learn more |
| Mentions | ✅ | Learn more |
| Threaded Conversations | ✅ | Learn more |
| Quoted Replies | ✅ | Learn more |
| Group Chats | ✅ | Learn more |
| Report Message | ✅ | Learn more |
| Conversation and Advanced Search | ✅ | Learn more |
Extensions
User Experience
| Feature | Status | Details |
|---|---|---|
| Link Preview | ✅ | Learn more |
| Thumbnail Generation | ✅ | Learn more |
| Bitly | ❌ | Not available |
| Message Shortcuts | ❌ | Not available |
| Pin Message | ❌ | Not available |
| Rich Media Preview | ❌ | Not available |
| Save Message | ❌ | Not available |
| TinyURL | ❌ | Not available |
| Voice Transcription | ❌ | Not available |
User Engagement
| Feature | Status | Details |
|---|---|---|
| Stickers | ✅ | Learn more |
| Message Translation | ✅ | Learn more |
| Polls | ✅ | Learn more |
| Giphy | ❌ | Not available |
| Tenor | ❌ | Not available |
| Stipop | ❌ | Not available |
| Reminders | ❌ | Not available |
Collaboration
| Feature | Status | Details |
|---|---|---|
| Collaborative Document | ✅ | Learn more |
| Collaborative Whiteboard | ✅ | Learn more |
Security
| Feature | Status | Details |
|---|---|---|
| Disappearing Messages | ❌ | Not available |
Customer Support
| Feature | Status | Details |
|---|---|---|
| Chatwoot | ❌ | Not available |
| Intercom | ❌ | Not available |
Smart Chat Features
All Smart Chat Features are available out-of-the-box in Widget Builder.| Feature | Status | Details |
|---|---|---|
| Conversation Starter | ✅ | Learn more |
| Smart Replies | ✅ | Learn more |
| Conversation Summary | ✅ | Learn more |
Legend
| Icon | Meaning |
|---|---|
| ✅ | Available out-of-the-box |
| ❌ | Not available in Widget Builder |